Refund Policy

Refund & Cancellation Policy Customer Cancellation Customers may cancel a booking before the service starts. Vendor Cancellation If a service provider cancels a confirmed booking, customers may receive a refund according to the payment status. Refund Eligibility Refunds may be approved if: Payment was made successfully but the service was not provided. Duplicate payment occurred. The booking could not be fulfilled due to platform-related issues. Non-Refundable Situations Refunds may not be available if: Work has already started. Services have been completed successfully. The customer cancels after the service has begun. Approved refunds are generally processed within 5–10 business days, depending on the payment provider or bank.